Privacy Policy
Last Updated: July 2026
Almakan Properties L.L.C. (“Almakan Properties,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, contacting our team, or using our real estate services.
This Privacy Policy explains how we may collect, use, store, share, and protect your personal information when you visit our website, submit an enquiry, request a consultation, or communicate with us.
By using our website or providing your personal information to us, you acknowledge the practices described in this Privacy Policy.
1. About Us
Almakan Properties L.L.C. is a real estate company based in Dubai, United Arab Emirates, providing real estate brokerage, property sales and acquisition, leasing, investment advisory, off-plan property guidance, portfolio-related services, and other property-related solutions.
Company: Almakan Properties L.L.C.
Address: The Iridium Building, Unit No. 203, Um Suqeim Street, Al Barsha 1, Dubai, UAE
Email: info@almakanproperties.com
Phone: +971 58 642 0565
2. Information We May Collect
Depending on how you interact with us, we may collect the following types of information:
Personal Information
Full name
Email address
Phone number
Country of residence
Nationality, where relevant and lawfully required
Preferred contact method
Property preferences and requirements
Budget or investment range
Information you provide through enquiry or contact forms
Information you provide during consultations or communications with our team
Property and Transaction Information
When you enquire about, buy, sell, lease, rent, or invest in a property through us, we may collect information related to:
Properties you are interested in
Property ownership or transaction details
Buying, selling, or leasing requirements
Investment preferences
Financing or mortgage-related requirements
Transaction documentation
Identification or verification information where required by law
Other information necessary to facilitate a real estate transaction
Technical Information
When you use our website, certain technical information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Pages visited
Time spent on the website
Referring website or source
General website usage and interaction data
This information may be collected through cookies, analytics tools, and similar technologies.
3. How We Collect Your Information
We may collect information when you:
Visit or browse our website
Complete a contact or enquiry form
Request a property consultation
Enquire about a property
Contact us by telephone or email
Communicate with us through WhatsApp or social media
Subscribe to property updates or marketing communications
Attend meetings, property viewings, or events
Enter into a real estate transaction facilitated by us
Provide documents required for a transaction or regulatory compliance
We may also receive relevant information from property developers, owners, landlords, business partners, service providers, and other parties involved in a property transaction, where permitted by applicable law.
4. How We Use Your Information
We may use your personal information to:
Respond to your enquiries and requests
Provide information about properties and real estate opportunities
Arrange property viewings and consultations
Match you with properties based on your requirements
Facilitate property sales, purchases, rentals, or leasing transactions
Provide real estate and investment-related services
Communicate with developers, property owners, landlords, buyers, sellers, and relevant service providers
Process and manage property-related documentation
Verify identity where required for legal or regulatory purposes
Maintain records of our communications and transactions
Improve our website, services, and customer experience
Send property updates, offers, market information, and promotional communications where permitted
Prevent fraud and protect the security of our business and website
Comply with applicable legal, regulatory, and compliance obligations
We will use personal information only for legitimate business purposes and as otherwise permitted or required by applicable law.
5. Legal Basis for Processing
Where applicable, we may process personal information based on:
Your consent
The need to respond to your request or enquiry
The performance of a contract or steps taken before entering into a contract
Our legitimate business interests
Compliance with legal or regulatory obligations
Protection of our legal rights or the rights of others
Where processing is based on consent, you may withdraw your consent, subject to applicable legal and contractual requirements.
6. Marketing Communications
If you provide your contact details or express interest in our properties and services, we may contact you with relevant property listings, investment opportunities, project launches, company updates, and promotional information where permitted by applicable law.
Communications may be sent through email, telephone, SMS, WhatsApp, or other communication channels.
You may request to stop receiving marketing communications at any time by contacting us or using any available unsubscribe option.
Opting out of marketing communications will not prevent us from contacting you regarding an active enquiry, transaction, contractual matter, or other necessary service-related communication.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, analyze website traffic, remember preferences, and improve the overall user experience.
Cookies may include:
Essential cookies required for website functionality
Performance and analytics cookies
Preference cookies
Marketing or advertising cookies, where applicable
You may manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of some parts of the website.
Where required by applicable law, we will seek appropriate consent before using non-essential cookies.
8. Analytics and Third-Party Technologies
We may use third-party analytics, advertising, communication, or website technologies to understand how visitors interact with our website and to improve our services.
These third parties may process certain technical or usage information according to their own privacy policies.
We encourage users to review the privacy practices of any third-party platforms they choose to use.
9. How We May Share Your Information
We may share relevant personal information, where necessary and permitted by law, with:
Property developers
Property owners and landlords
Buyers, sellers, or other parties involved in a transaction
Banks, mortgage providers, or financing partners where requested
Professional advisers, including legal or financial advisers
Technology, hosting, analytics, and IT service providers
Marketing and communication service providers
Government authorities and regulatory bodies where legally required
Other service providers involved in facilitating your requested property or real estate services
We do not sell your personal information to third parties.
Where we engage service providers to process personal information on our behalf, we seek to ensure that appropriate safeguards are in place.
10. International Data Transfers
Some of our technology providers, service providers, partners, or systems may process or store information outside the United Arab Emirates.
Where personal information is transferred internationally, we will take appropriate measures, where required, to protect the information in accordance with applicable data protection requirements.
11. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against:
Unauthorized access
Accidental loss
Misuse
Unauthorized disclosure
Alteration
Destruction
However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure. Users should take appropriate precautions when sharing personal information online.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:
Respond to enquiries
Provide requested services
Complete or manage property transactions
Maintain appropriate business and transaction records
Fulfill contractual obligations
Comply with legal and regulatory requirements
Resolve disputes
Establish, exercise, or defend legal claims
Retention periods may vary depending on the nature of the information and applicable legal requirements.
When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with our data retention practices.
13. Your Privacy Rights
Subject to applicable law and certain legal exceptions, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information in certain circumstances
Request restriction of certain processing activities
Object to certain uses of your personal information
Withdraw consent where processing is based on consent
Request information about how your personal data is processed
Request to stop receiving direct marketing communications
To exercise any applicable privacy rights, please contact us using the contact details provided below.
We may need to verify your identity before processing certain requests.
14. Third-Party Websites and Links
Our website may contain links to external websites, property developer websites, social media platforms, WhatsApp, mapping services, or other third-party platforms.
Almakan Properties L.L.C. is not responsible for the privacy practices, security, or content of third-party websites and services.
We encourage you to review the privacy policies of third-party platforms before providing personal information to them.
15. Children’s Privacy
Our website and real estate services are not intentionally directed toward children.
We do not knowingly collect personal information from children except where necessary, lawful, and provided with appropriate authorization or consent.
If we become aware that personal information relating to a child has been collected inappropriately, we will take reasonable steps to address the matter.
16. Property Enquiries and Lead Information
When you submit an enquiry about a property, project, investment opportunity, or service, the information you provide may be used to contact you and understand your requirements.
Where necessary to respond to your request, relevant enquiry information may be shared with the applicable developer, property owner, landlord, or authorized partner.
17. WhatsApp, Email, and Social Media Communications
If you communicate with us through WhatsApp, email, social media, or other third-party communication platforms, your information may also be processed by the relevant platform provider according to its own privacy practices.
We recommend reviewing the privacy policies of these platforms for information about how they process personal data.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, services, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
19. Governing Law
This Privacy Policy shall be governed by applicable laws and regulations of the United Arab Emirates, including applicable data protection requirements.
20. Contact Us
If you have questions about this Privacy Policy, how your personal information is handled, or wish to exercise an applicable privacy right, please contact us:
Almakan Properties L.L.C.
The Iridium Building, Unit No. 203
Um Suqeim Street, Al Barsha 1
Dubai, United Arab Emirates
Email: info@almakanproperties.com
Phone: +971 58 642 0565